CRM - buyer beware


I was talking to a salesman the other day about a sale he’s working on. We discussed his potential client’s requirements, and I asked him what pricing he was putting forward. The figure he came up with was considerably less than I would have...
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The Oprah Winfrey Effect on Twitter


On April 17, the day when Oprah Winfrey joined Twitter by sending a tweet from her Friday TV show, share of US based visits to the Twitter site increased by 24% and some 1.2 million new users signed up for Twitter on that day...
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Can't get no satisfaction...


‘So how would you rate the service you received on a scale of one to five, five being highly satisfied and one being highly dissatisfied’ said the lady conducting a satisfaction survey on behalf of the company who’d recently replaced my...
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Open Email Links on Web Pages with Gmail or YMail


You can now open email links directly inside web mail programs like Gmail, Yahoo! Mail or you could configure mailto with any desktop based email client like Outlook, Windows Live Mail or...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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BB Flashback Screen Recorder Now a Freeware


Blueberry Software has released a brand new version of BB FlashBack Express screen recorder, a Flash-based screencasting application which is now being offered as a free-to-use download similar to...
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How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More




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